The complexity of business today requires that we not only track traditional financial and accounting type metrics, but also an extremely broad and balanced range of business drivers, including customer satisfaction, employee engagement, skill development, and adherence to core values (employee attitudes and behavior). At the end of the day, if you know what you want, you have a better chance of getting it.

This workshop teaches participants how to set crisp, clear, meaningful goals and measures of success; clarify desired outcomes; and reduce misunderstandings and wild goose chases. This workshop will make it easier for you to discuss and manage performance, skill development, and even how employees are “doing” the core values.

Applicable for: Professionals at all levels who want to sharpen their use of goals and metrics.

Learning Objectives
By the end of this course, participants should be able to:

• Set clear, meaningful goals that are easier to discuss and manage
• Set concrete measures of success for your goals and objectives
• Understand how quantity and quality are always related
• Generate metrics for complex and qualitative issues, including skills and values
• Make goals stick: enhance accountability and improve follow through
• Prioritize goals with a classic 2x2 priorities matrix
• Better align individual and team goals with organizational objectives
• Generating and track results for your key stakeholder groups (external focus)

Seminar Instructor: Joel B Shapiro

What to Expect

• Two emails will be sent from CPA Manitoba following your registration: one to confirm your order and one including information on how to access the course through your Learning Hub. 
• Once sent, these emails can also be found in the Communication tab of your CPA Manitoba Member Portal.
• Course materials, links and credentials can be found in your Learning Hub no less than two business days prior to the seminar. 
• This is a Live Virtual seminar where class size has been limited to allow for an interactive learning environment. 
• This seminar will not be recorded. 
• Live webinars have varying levels of expected interaction, with many requiring webcam and microphone capabilities. If you have concerns about the interaction required for this course, please email [email protected]. 

CPA Manitoba PD Terms and Conditions